Fresno Bee Newsroom Blog

Real Estate: Two Fresno builders receive awards based on customer ratings

Two Fresno homebuilders have received Eliant 2013 Homebuyers’ Choice Awards.

The awards are based on customer ratings conducted through more than 76,500 surveys that measured key elements of the purchase and ownership experience.

Eliant, a customer experience management company based in San Clemente, distributed the surveys to more than 148 major homebuilders across the U.S. and in Canada.

Here are the results:

McCaffrey Homes

  • Third Place – Design Selection Experience
  • Third Place – First-Year Customer Service Experience
  • Second Place – Overall First-Year Quality
  • First Place – Highest Percent of Sales from Referrals
  • Second Place – Overall Home Purchase & Ownership Experience

Wathen Castanos Hybrid Homes

  • Honorable Mention – Homebuyers’ Ratings of The Purchase Experience
  • Honorable Mention – Design Selection Experience
  • Third Place – Construction Experience
  • Second Place – Highest Percent of Sales from Referrals
  • Honorable Mention – Overall Home Purchase & Ownership Experience

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