There’s an easier way to complain about a health plan’s denial of coverage in California.
The state now has an online form that allows complaints to be filed electronically with the Department of Managed Health Care, the state agency that regulates managed health plans.
The online form is available in English and Spanish.
The electronic form and two videos explaining services available through the DMHC Help Center were funded through a federal Affordable Care Act grant.
In the past, consumers had to submit a written form to ask for help. The DMHC says each year there are about 1,700 Independent Medical Reviews of health plan denials. Reviews are done by doctors with no affiliatiation to the health plan.